1. Introduction
Mabeet Real Estate (“Mabeet”, “we”, or “us”) is committed to protecting users’ personal data and processing it in accordance with the applicable laws of the United Arab Emirates, including data protection and anti-money laundering regulations.
This policy applies to all users who access or use the platform and its services.
2. Scope of Application
This policy applies to:
• The website
• The mobile application
• All digital services provided by Mabeet
3. Information We Collect
🔹 3.1 Personal Information:
• Full name
• Nationality
• Phone number
• Email address
• Identity details (Passport / Emirates ID)
🔹 3.2 Financial Information:
• Payment-related information (without storing full payment details)
• Mabeet does not store bank card details or sensitive payment information
• Account information related to payments
• Source of funds as part of KYC procedures
🔹 3.3 Technical Information:
• IP address
• Device and browser type
• Usage and interaction data
🔹 3.4 Additional Information:
• Geolocation data (subject to user consent)
• Transaction history within the platform
4. Legal Basis for Data Processing
We process data based on:
• Contract performance (to complete booking and purchase transactions)
• Legal obligations (AML / KYC compliance)
• Legitimate interests (service improvement)
• User consent (where applicable)
5. How We Use the Data
Receipts:
Reviewing payment receipts uploaded by users for administrative purposes and to verify that payments have been processed for the relevant parties.
We use data to:
• Verify identity (KYC)
• Process real estate and financial transactions
• Communicate with users
• Prevent fraud and money laundering
• Improve user experience
• Comply with laws and regulations
6. Data Sharing
Data may be shared with:
• Real estate developers
• Payment service providers
• Banks and financial institutions
• Government and regulatory authorities
• Technical service providers
❗ Data is shared only to the extent necessary to provide services or comply with legal obligations.
7. Cross-Border Data Transfer
User data may be transferred outside the UAE when using international service providers, with appropriate safeguards in place in accordance with applicable regulations.
8. Data Protection
Mabeet implements appropriate security measures, including:
• Data encryption
• Advanced cybersecurity systems
• Restricted access to data
• Regular security reviews
9. Data Retention
We retain data for:
• Periods required by law
• Or as necessary to provide services
Certain data may be retained longer for financial compliance purposes.
10. User Rights
Users have the right to:
• Request access to their data
• Request correction of their data
• Request deletion of their data (unless restricted by law)
• Withdraw consent (where applicable)
11. Cookies
The platform uses cookies to enhance performance and analyze usage. Users can control cookies through their browser settings.
12. Children’s Privacy
The platform is not intended for individuals under the age of 18, and their data is not knowingly collected.
13. User Obligations
Users must:
• Provide accurate information
• Not use the platform for unlawful purposes
• Update their information when necessary
Users bear full responsibility for the accuracy of the data and documents submitted through the platform.
14. Anti-Money Laundering (AML) Compliance
Mabeet complies with AML requirements by:
• Conducting identity verification (KYC)
• Monitoring transactions
• Reporting suspicious activities
15. Policy Updates
Mabeet reserves the right to update this policy at any time. Updates will be published on the platform.
16. Contact
For privacy-related inquiries:
• Email: mabeetrealestate@gmail.com
• Phone: +971 55 919 0088